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How To Request Compensation

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Kevin    1444



Requesting Compensation

We understand here at PhoenixRP that sometimes situations are out of your control and sometimes you do lose out. We understand this is really frustrating, however, there may still be a change to get this back.

Before posting a Compensation, please make sure you have the following information:

Here are the things we accept as a Valid Compensation Request:

  • VDM/RDM - You must first post a Player Report which has to be accepted.
  • Any form of Rule break - Must first post a Player Report which has to be accepted. 
  • Hackers / Client Desync (If someone desyncs into you whilst driving or a Hacker kills you on the server).
  • Any Server crashes / unannounced restarts. (Most the time however you gear will be synced to the database before hand).
  • Any virtual inventory items in your Y menu or T Menu.

Here are the things we do not accept as a Valid Compensation Request:

  • Client side issues, for example game crashes or jumping out a car at high speed.
  • User error, for example sending the wrong person money through the ATM Transfer.
  • Arma 3 glitches out of our control.
  • Perk Points that are reset. This is not in our control however we will work to reset them back but can not confirm they will work again.

You need to ensure you have clear evidence to back up your Compensation Request. We will not look through logs to see what gear you had at the time of death. The only time logs will be check over is if the Server Crashed on the Request is for anything more than £10,000,000.

Now you are clear with the above information please feel free to fill in the following form. Once you submit this Request it will be posted here. You can track the progress and respond to any questions we may have.

Failure to respond to a question on your Request within 24 Hours will automatically time the Request out and you will have to create a new Request.


We wish you the best in luck and hope to see you around on the servers.

PhoenixRP Management


Click Here To Request Compensation


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