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Found 149 results

  1. Time Submitted: 11:10:07 AM | 06/21/20 Submitted By: Hammond (9774) In-Game Name: Hammond Steam / Player ID: 76561198062836743 Date of Event: 06/21/20 Link to evidence (player report or video): https://imgur.com/a/1P51DjI Details of Event: Just logged and and my account is for some reason is wiped. I have my whitelisting just no gear, money or levels. Compensation Amount: I lost around 11mil, but they main thing is my level and skills which I don't have any record of. Hopefully you can see it somewhere! On my civ acount I only really would of lost my fully upgraded hemmit, SUV and Hummingbird. Happy to just have the cash for the civ stuff as I rarely play civ. Confirmation of legitimacy: Yes I understand and agree.
  2. Time Submitted: 07:03:27 PM | 06/06/20 Submitted By: MAISTRO_TR (9422) In-Game Name: MAISTRO Steam / Player ID: 76561198267170400 Date of Event: 06/06/20 Link to evidence (player report or video): https://steamcommunity.com/sharedfiles/filedetails/?id=2121785036 Details of Event: İ got whitelisted and then i log in and everything was gone Compensation Amount: 123.500.000 İn game money 45 level and i dont remember my police professions Confirmation of legitimacy: Yes I understand and agree.
  3. Time Submitted: 05:26:46 PM | 05/08/20 Submitted By: Leeza (190) In-Game Name: leeza Steam / Player ID: 76561198271840352 Date of Event: 01/01/19 Link to evidence (player report or video): none new pc Details of Event: Ask Kevin He will most likely remember Compensation Amount: Around 150 million pilots licence Hummingbird Ghost Hawk Confirmation of legitimacy: Yes I understand and agree.
  4. Time Submitted: 09:10:14 PM | 05/13/20 Submitted By: AliAM (4424) In-Game Name: Ali AM Steam / Player ID: 76561198260477017 Date of Event: 05/14/20 Link to evidence (player report or video): N/A Details of Event: i lost my house and all think in house like guns and others Compensation Amount: i lost my house and all think in house like guns and others m320 lrr and other thinks Confirmation of legitimacy: Yes I understand and agree.
  5. Time Submitted: 09:24:05 PM | 05/24/20 Submitted By: Just Ben (4135) In-Game Name: Just Ben/NoCaseNoFace Steam / Player ID: 76561198087362906 Date of Event: 05/24/01 Link to evidence (player report or video): Logs, https://gyazo.com/4e6d1bb4420048859c5a3c55070457c0 Details of Event: Log on to get a daily reward and to get gear at the new gang base went to withdraw money from the atm at the base and it wouldn't allow me to I looked at my balance and it was 132k (the amount I received for daily login). I also lost all of my levels and professions. Compensation Amount: Cash between about £63,000,000, and level 49 Every proffesion was about 200 but gathering was about 475 and repair was about 350 Confirmation of legitimacy: Yes I understand and agree.
  6. Time Submitted: 05:38:22 AM | 05/07/20 Submitted By: Darragh (1993) In-Game Name: Merci Steam / Player ID: 76561198079381731 Date of Event: 05/07/20 Link to evidence (player report or video): https://youtu.be/jsVqXUtTCp0 Details of Event: Chopping a huron and the server does a mass kick, went back and it was gone. Huron belonged to 59 Ash I believe. Compensation Amount: 19.5m Confirmation of legitimacy: Yes I understand and agree.
  7. Time Submitted: 11:19:04 PM | 05/14/20 Submitted By: Alex Wave (5974) In-Game Name: Wave Steam / Player ID: 76561198149837677 Date of Event: 05/15/20 Link to evidence (player report or video): https://gyazo.com/6473a90e3e2227bdfd5b0a200ad300a0 Details of Event: Basically logged on after restart and my account has been wiped. even as medic my uniform is incorrect and my food & water is messed up too! only lost my level and money, still have my vechicles and profession skill levels. https://gyazo.com/ca9eea247ff56c047d955899c098ac0a https://gyazo.com/550c6f0ea5dd88a22b60ff8b18bdbeab Compensation Amount: Money was about: 21 Mil Level : 46 - I think Confirmation of legitimacy: Yes I understand and agree.
  8. Time Submitted: 06:27:25 AM | 05/17/20 Submitted By: Ace Boyden (2833) In-Game Name: Mr. AB Steam / Player ID: 76561198342068529 Date of Event: 05/16/20 Link to evidence (player report or video): Logs Details of Event: Yesterday around 1pm i bought a gang shed near rebel hideout north west from athira. when i logged on earlier the gang shed was gone. i bought it for 5 mil, spawn point for 2.5 and garage for 5 mil. i don't have any video of me bying it as i didn't think it would disappeared. Compensation Amount: Gang shed 5 million gang shed upgrades spawn point 2.5 million garage 5 million Total 12.5 Or the gang shed with the upgrades re added. Confirmation of legitimacy: Yes I understand and agree.
  9. Time Submitted: 09:08:49 PM | 05/09/20 Submitted By: ÑiḴØŠ (3886) In-Game Name: Nikos Steam / Player ID: 76561198010481115 Date of Event: 05/10/20 Link to evidence (player report or video): Will post some screenshots tomorrow, logs can also be checked Details of Event: I've lost all my levels + my money after the restart, also my character is stuck inside prison and I cannot see anything because of a black screen IDK why, it was all fine till recently. I went to support and was told to make a comp request, Stephen was unavailable so I wasn't able to talk with him or any other management member. Compensation Amount: Around 102 mill, level 50, prestige level 5. my professsions and my licenses. Confirmation of legitimacy: Yes I understand and agree.
  10. Time Submitted: 11:12:13 PM | 05/02/20 Submitted By: AdamBraz (8901) In-Game Name: Adam Braz Steam / Player ID: 76561198079531013 Beb Rass - 76561198283677818 Date of Event: 05/03/20 Link to evidence (player report or video): No evidence, logs will show, wasnt expecting it to be randomly gone. Details of Event: Bought a garage by the Top left rebel hideout before the 12:00am restart. Bought the spawn point + garage upgrades. After restart we logged back in and we couldn't spawn at it. Got a moderator to check and it said we didn't own it. Garage location = 194097 Beb rass purchased the garage and upgrades so will be in his logs. Compensation Amount: 12,500,000 Confirmation of legitimacy: Yes I understand and agree.
  11. Time Submitted: 08:36:17 PM | 04/30/20 Submitted By: TCB (8133) In-Game Name: Thor C Steam / Player ID: 76561198108572658 Date of Event: 04/30/20 Link to evidence (player report or video): https://steamcommunity.com/sharedfiles/filedetails/?id=2079628663 Details of Event: well i joined and the hacker was still on and i saw that i was lvl 1 and then i checked my bank account and i lost it al Compensation Amount: 27 or 29 mil lvl 50 or just look at the logs Confirmation of legitimacy: Yes I understand and agree.
  12. Time Submitted: 10:33:17 AM | 04/30/20 Submitted By: Kazz (59) In-Game Name: Kazziii Steam / Player ID: 76561198272819498 Date of Event: 04/23/20 Link to evidence (player report or video): I'll send to person dealing with, as it's got a house location Details of Event: I bought a garage for my gang, and due to gang glitches we kept losing it, it must have been bought four or five times by us, and due to losing it, after going back today someone else owns it. Compensation Amount: I really would like to get the property back due to the location making it worth more than it's buyable for. Please could I speak to management regarding this. Confirmation of legitimacy: Yes I understand and agree.
  13. Time Submitted: 08:50:04 PM | 04/30/20 Submitted By: J.D (9644) In-Game Name: igotabaldhead Steam / Player ID: 76561198076764336 Date of Event: 04/30/20 Link to evidence (player report or video): n/a Details of Event: 22554 support case after speaking to a support member about the hackig and loggin in during the hacking it gave me a new card to click (id)card i did as i had no other option to click anywhere, left it and left the server as were still dying over and over over couldt even log out as the guy was killing us to fast. so i managed to eventuality log back in when i got told it was back to normal and ivce lost all my money and all my skill points some where between 6 and 9 mil i honestly don't know the correct amount cash in the bank and 30 kill points as i just reached my 30th today and set my 5th on 25percent extra income so i have lost in total 6/9 mil 30 kill points 1 strong man 1zip ties 1 full med perk 1 took kit never expires 25 extrea income also kept all my cars quillins trucks helis both rebal lisences copper smg lpistol meth few others its really hard to remember sorry Compensation Amount: 6/9 mil and skill points Confirmation of legitimacy: Yes I understand and agree.
  14. Time Submitted: 08:46:38 PM | 04/26/20 Submitted By: Majazuri (6001) In-Game Name: Majazuri Steam / Player ID: 76561198168617039 Date of Event: 05/05/19 Link to evidence (player report or video): na Details of Event: When prestiges were removed, i made a comp request for 100mil, as i was prestige 4. i never received the comp because i was banned and my request was open for 2 months and was never answered. Compensation Amount: 90mil 15+20+25+30 Confirmation of legitimacy: Yes I understand and agree.
  15. Time Submitted: 12:16:13 AM | 04/23/20 Submitted By: ÑiḴØŠ (3886) In-Game Name: Nikos Steam / Player ID: 76561198010481115 Administrator who issued ban: Stephen Date of ban: 04/23/20 In your opinion, why were you banned?: Because everything got messed up after the update What reason was given for your ban? Lying to staff for comp money | Why should you be unbanned? Because I'm rich and don't need to lie for comp after 3 years in the community, not to mention that I messaged management multiple times asking for comp. I was told by Stephen that he would check the logs and that if I was lying I'd be community banned. I told him to go ahead since I had not received my compensation and then he messaged me with a screenshot according to which I gambled away the money that he had given me. I explained to him that something is up with the server but to no avail. I don't know what happened, tbf I just wanted my money back. Something to add, if these logs prove that I lied for comp, then how come I was given comp at 00:17 which was never added to my bank account (as these logs should state)???? I understand and respect all staff decisions, especially those from management but I am really frustrated. I came on at half past 2 in the morning being happy and thinking I was going to get my money back and instead I got a ban, I hope the staff team will be able to sort out this mess because this update really did mess a lot of things up and I want to play on the server. What platform / server were you banned on?: Altis Life Link to initial report (if applicable):
  16. Time Submitted: 11:31:35 AM | 04/28/20 Submitted By: A.J. Squared Away (7806) In-Game Name: INS Coleman Trebor Steam / Player ID: 76561198073857579 Date of Event: 04/28/20 Link to evidence (player report or video): https://phoenixrp.co.uk/topic/32260-compensation-request-spc-coleman-trebor-040120-altis-life/ Details of Event: Comp request accepted 27 days ago when I messaged stephen he said to make another comp request so I have Compensation Amount: According to screenshots 48 levels and around 38mil Confirmation of legitimacy: Yes I understand and agree.
  17. Time Submitted: 07:59:32 PM | 04/25/20 Submitted By: Alex R (9103) In-Game Name: Alex R Steam / Player ID: 76561198882928792 Date of Event: 04/25/20 Link to evidence (player report or video): didn't know that this was going to happen it should show in the logs hopefully Details of Event: I got wiped of all my things like my money and levels Compensation Amount: 27 million in cash and I was prestige 1 level 27 Confirmation of legitimacy: Yes I understand and agree.
  18. Time Submitted: 02:22:04 PM | 04/24/20 Submitted By: Jord (18) In-Game Name: Jord Steam / Player ID: 76561198118887475 Date of Event: 04/22/20 Link to evidence (player report or video): none Details of Event: I lost all my licenses, no clue how. I haven't played in a while and just noticed i don't have any licenses. Compensation Amount: pretty much all licenses i think. I'm not 100% sure which ones I had because it's been a while. I'm sure I also had more money than I currently have as i now only have about 400k but I swear I had more than that. also i was level 10 because I still have the wide traveler perk but my level is down to lvl 3 Confirmation of legitimacy: Yes I understand and agree.
  19. Time Submitted: 02:50:20 PM | 04/24/20 Submitted By: Bobbefag (9584) In-Game Name: Shizzlemaniak Steam / Player ID: 76561198975635777 Date of Event: 04/23/20 Link to evidence (player report or video): / Details of Event: i lost al my money and my level and my license and my progress Compensation Amount: lost 2mil and lvl 22 and al my license and my progress Confirmation of legitimacy: Yes I understand and agree.
  20. Time Submitted: 01:49:42 PM | 04/23/20 Submitted By: DexyKing (8806) In-Game Name: SomeNigerianDude Steam / Player ID: 76561198931735503 Date of Event: 04/23/20 Link to evidence (player report or video): Logs Details of Event: I somewhat got wiped after the roll back... All the money in the gyazo (https://gyazo.com/237fb0379cc15f8a2f71257dc58f6a4a) was made way before the whole casino / rollback thingy so it was not made from the casino. Although there is no way for me to confirm what I lost and what I didn't, I have confirmed I lost all my money, just incase I lost my levels aswell... These are the levels I had : Lvl 50... Mining :Lvl 500... Repairing Lvl 500... Gathering Lvl 500.... Fishing Lvl 500 not too sure about the small ones but those are my major levels.. I also had some properties which I can't confirm if I lost or not... Compensation Amount: £1,108,524,160.. confirmed... Lvls lost : Lvl 50... Mining :Lvl 500... Repairing Lvl 500... Gathering Lvl 500.... Fishing Lvl 500 PS: I have no way of confirming if I lost any levels or not.. Thanks Confirmation of legitimacy: Yes I understand and agree.
  21. Time Submitted: 07:00:11 PM | 04/23/20 Submitted By: Ibarretxe (9637) In-Game Name: Ibarretxe Steam / Player ID: 76561198061093125 Date of Event: 03/22/20 Link to evidence (player report or video): None Details of Event: My levels, money and inventory got reset as a result of a database issue Compensation Amount: All of my money, lincenses and inventory Confirmation of legitimacy: Yes I understand and agree.
  22. Time Submitted: 07:23:08 PM | 04/23/20 Submitted By: wesley143 (7099) In-Game Name: sillywilly Steam / Player ID: 76561198134058610 Date of Event: 04/23/20 Link to evidence (player report or video): Logs Details of Event: i have no idea what happend but i know the server went down a lot of times tonight so i went offline and now i rejoined and i have no money at all and my licences and my levels are gone too Compensation Amount: 45,3Mil, all licences avalible in game and i believe 25lvl's Confirmation of legitimacy: Yes I understand and agree.
  23. Time Submitted: 06:34:48 PM | 04/23/20 Submitted By: Olli (264) In-Game Name: Olli Steam / Player ID: 76561198180458465 Date of Event: 04/22/20 Link to evidence (player report or video): https://youtu.be/IvMxNCU5TpU - https://youtu.be/xuKLLRVehF0 Details of Event: I came on as medic on this nigh shortly after the 8PM restart. I was going to be on a medic for a little bit and get some hours in. However, I quickly realized I was Level 0; even though the last time I was on I was Level 23. Furthermore I checked my bank and I had around £100,000 when I had at least £76,000,000. Rather than put in a report on the night cause I had drunk quite a bit I went to bed and would check again the next day. I came on as Havoc on 23/04/2020 at around 1830hrs to find all my equipment was gone, I was Level 3 (went up from the medic stuff I did the night before). I had no money or any items. I was also wearing a Csat uniform, I don't know if this means anything. When it comes to evidence I don't have a great amount as I had no idea something like this was going to happen. I have two recordings one proving my level was 22 which was recorded on 14/04/2020 and another proving I had £60,000,000 in my bank account which was recorded when the NHS did the sponsored run thing in March 2020. Hope this is good enough. Compensation Amount: Level 22 and £60,000,000. Idk what items I had. Confirmation of legitimacy: Yes I understand and agree.
  24. Time Submitted: 03:15:11 PM | 04/23/20 Submitted By: Charlie Escobar (9615) In-Game Name: Charlie Escobar Steam / Player ID: 76561198810055062 Date of Event: 04/23/20 Link to evidence (player report or video): https://gyazo.com/68def902b7160afce3c7fd4a4b3270a5 / check log Details of Event: so when the bug first happened at the 8pm server reset/ new mission file on the 22nd, i lost all my licenses, professions and level etc. so there wasnt much i could do so went to try the new casino limits out. ended up loosing about 75 mil (my fault i know), so then the roll back happened today but it was rolled back to 12am restart which is why im asking, as all the people that may have lost after that restart got there money back but obviously not me. Just seeing if i could get it back at all. included a picture of just after restart to state how much i had before i gambled. Cheers Compensation Amount: 72mil. Confirmation of legitimacy: Yes I understand and agree.
  25. Time Submitted: 01:00:56 PM | 04/23/20 Submitted By: Brick0810 (9382) In-Game Name: Brick [TPU-15] Steam / Player ID: 76561198082248426 Date of Event: 04/23/20 Link to evidence (player report or video): Check Logs + https://imgur.com/a/6kYI8VD Details of Event: I logged onto the server to find my money wiped on the server. I am unaware of the specific amount at the end of the day but it was 7.4 at the beginning of the day as shown in the image Compensation Amount: The amount in the image, £7.4 Million Confirmation of legitimacy: Yes I understand and agree.
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